Legal
Last updated: September 2026
At Pink Doko ("we", "us", "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you visit or make a purchase from pinkdoko.com.
When you place an order or contact us, we may collect the following information:
Your name and delivery address
Phone number and WhatsApp number
Email address
Photos or designs you upload for custom products
Payment information (processed securely through eSewa, Khalti, FonePay, or COD)
Order history and communication records
We use the information we collect to:
Process and fulfill your orders
Send you order confirmations and delivery updates via WhatsApp
Send design previews for approval before printing
Respond to your questions and provide customer support
Improve our products and services
We do not sell, rent, or share your personal information with third parties for marketing purposes.
When you upload photos for custom products (photo frames, wall art, mugs), we use them solely to create your order. Your photos are stored securely and are not shared with anyone outside of the order fulfillment process. We may retain your photos for a reasonable period to handle reprints or customer service issues, after which they are deleted.
We share your delivery information with our shipping partner, Nepal Can Move, solely for the purpose of delivering your order. We also use third-party payment gateways (eSewa, Khalti, FonePay) to process payments — your payment details are handled directly by these providers and are not stored on our servers.
Our website may use cookies to improve your browsing experience, remember your cart, and understand how visitors interact with our site. You can disable cookies through your browser settings, though some features of the site may not function properly.
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
You have the right to:
Request access to the personal information we hold about you
Request correction or deletion of your personal data
Ask us to delete any photos you've uploaded
Opt out of any marketing communications
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
Questions about your privacy?
Email: [email protected]
WhatsApp: +977 9805863582
Location: Pokhara, Nepal
